Remote Clinical Support Specialist RealTime Bilingual Scribe

Genesis Orthopedics & Sports Medicine; Chicago (IL); Hybrid; USD 28,000 - 39,000; Full time

Benefits offered by this job

Remote position

Flexibility to work from home

Job summary

Genesis Orthopedics & Sports Medicine is seeking a Remote Clinical Support Specialist who will be embedded with our clinicians to interpret for patients in real time, assist with documentation, manage voicemail, and help ensure clinical workflows run smoothly.

The role is remote but deeply integrated with the clinic, requiring Fluency in English and Spanish, Epic documentation skills, and prior healthcare experience or terminology familiarity to support our providers and patients effectively.

Qualifications

• Fluent in English and Spanish in a healthcare setting.
• Experience with Epic or similar EMR preferred.
• Healthcare terminology and clinical documentation familiarity a plus.
• Ability to listen actively, document accurately, and move information efficiently.

Responsibilities

• On-demand interpretation for clinicians and patients during office hours.
• Dedicated scribe support to document patient encounters accurately.
• Create and update telephone encounters in Epic and document communications.
• Inbound voicemail management and transcription into Epic for the clinical team.
• Provider-directed outreach and documentation of patient communications.

Skills

English & Spanish fluency

Epic experience

Healthcare terminology

Tools

Epic EMR

Job description

Genesis Orthopedics & Sports Medicine is seeking a Remote Clinical Support Specialist who will be embedded with our clinicians to interpret for patients in real time, assist with documentation, manage voicemail, and help ensure clinical workflows run smoothly.

The role is remote but deeply integrated with the clinic, requiring Fluency in English and Spanish, Epic documentation skills, and prior healthcare experience or terminology familiarity to support our providers and patients effectively.