Remote Clinical Support Specialist — Bilingual Scribe

Genesis Orthopedics & Sports Medicine; United States; Remote; USD 55,000 - 75,000; Full time

Benefits offered by this job

Remote position

Job summary

Genesis Orthopedics & Sports Medicine is seeking a Remote Clinical Support Specialist who will work directly with clinicians, providing real-time interpretation and documentation support to keep patient care moving smoothly.

You will document encounters in Epic, manage voicemails, and perform outbound outreach as directed, all while staying integrated with the clinic team despite working remotely.

Qualifications

• Fluent in English and Spanish and able to move between both languages in a healthcare setting.
• Experience with clinical documentation and telephone encounters is preferred.
• Knowledge of Epic or similar EMR systems is a plus.

Responsibilities

• Provide real-time Spanish/English interpretation for clinicians and patients during office hours.
• Document patient encounters accurately with Epic; support telephone encounters and workflows.
• Listen to patient voicemails and transcribe them into Epic telephone encounters for the clinical team.
• Make outbound patient outreach as directed by a clinician and document communications.

Skills

Bilingual English/Spanish

Healthcare communication

Epic navigation

Documentation accuracy

Voicemail routing

Tools

Epic

Job description

Genesis Orthopedics & Sports Medicine is seeking a Remote Clinical Support Specialist who will work directly with clinicians, providing real-time interpretation and documentation support to keep patient care moving smoothly.

You will document encounters in Epic, manage voicemails, and perform outbound outreach as directed, all while staying integrated with the clinic team despite working remotely.