Part-Time Bilingual Medical Front Desk Specialist - Epic EHR

Genesis-Orthopedics-; Aurora (IL); On-site; USD 22,000 - 28,000; Part time

Job summary

Genesis Orthopedics & Sports Medicine is seeking a part-time, on-site Front Desk Receptionist to join our clinical team in Illinois. This role supports patient check-in/out, insurance verification, scheduling, and administrative tasks, with emphasis on accurate data, strong communication, and patient-friendly service.

Ideal candidates have 2+ years at a medical front desk, insurance verification experience, and proficiency with scheduling systems.

Qualifications

• Minimum 2 years in a medical front desk or customer service role (medical office experience required).
• Insurance verification experience (required).
• Epic EHR experience (preferred).
• Orthopedic front desk experience (preferred).

Responsibilities

• Greet and assist patients in alignment with our Mission and Values.
• Perform patient check-in/check-out, ensuring prior authorizations, accurate guarantor information, and all required paperwork are completed.
• Verify insurance coverage and collect co-pays, self-pay balances, and other billing-related payments.
• Schedule, confirm, and follow up on appointments and visits.
• Maintain accurate patient records and documentation.
• Collaborate with on-site clinical teams and off-site support staff.
• Keep the front desk area clean, organized, and patient-ready.
• Assist clinical staff with administrative tasks as needed.

Skills

English

Spanish

Education

High school diploma or equivalent

Associate degree or relevant training

Tools

Epic EHR

Job description

Genesis Orthopedics & Sports Medicine is seeking a part-time, on-site Front Desk Receptionist to join our clinical team in Illinois. This role supports patient check-in/out, insurance verification, scheduling, and administrative tasks, with emphasis on accurate data, strong communication, and patient-friendly service.

Ideal candidates have 2+ years at a medical front desk, insurance verification experience, and proficiency with scheduling systems.