Remote Clinical Quality & Accreditation Manager

Pelago; United States; Remote; USD 100,000 - 115,000; Full time

Job summary

Pelago, a leading clinical care and AI-enabled health company, is seeking a Care Quality Program Manager to strengthen clinical quality and accreditation readiness across our care programs. You’ll translate audit findings into updated policies, run the Quality and Safety Committee, and partner with clinical managers, Licensing & Quality Operations, product, and operations teams.

This remote, full-time role is open to candidates in the United States, with a focus on Joint Commission readiness,

Qualifications

• Active, unrestricted clinical license in good standing (e.g., LCSW, LPC, LMFT, RN, or licensed psychologist)
• 3+ years in clinical quality, compliance, or auditing
• Familiarity with substance use disorder (SUD), mental health, or behavioral health care
• Proven ability to work independently with minimal supervision
• Strong written communication
• Organized and accountable
• Comfort with ambiguity and iteration

Responsibilities

• Run the Quality and Safety Committee and track follow-through.
• Lead Joint Commission readiness, policies, mock audits, and surveys.
• Translate Joint Commission requirements into practical guidance for managers and care teams.
• Audit documentation, clinical reasoning, and protocol adherence.
• Deliver actionable reports with patterns and recommendations.
• Identify and fix systemic gaps with cross-functional partners.
• Maintain knowledge of regulatory and accreditation requirements

Skills

Independent work

Written communication

Quality auditing

Education

Active clinical license

Job description

Pelago, a leading clinical care and AI-enabled health company, is seeking a Care Quality Program Manager to strengthen clinical quality and accreditation readiness across our care programs. You’ll translate audit findings into updated policies, run the Quality and Safety Committee, and partner with clinical managers, Licensing & Quality Operations, product, and operations teams.

This remote, full-time role is open to candidates in the United States, with a focus on Joint Commission readiness,