Remote Clinical Programs Pharmacy Technician — Sign-On Bonus

Humana Inc; Montpelier (VT); Remote; USD 40,000 - 52,000; Full time

Benefits offered by this job

Sign-on bonus

Job summary

Humana Inc. is seeking a remote Clinical Programs Pharmacy Technician Representative to support Pharmacists and patients, reporting to a Clinical Programs supervisor.

You will perform semi-routine administrative/operational/customer support tasks, including processing and coordinating medication reviews and patient education initiatives. Key responsibilities include making calls, collecting medication histories, and assisting pharmacists in confirming patient adherence and counseling.

Qualifications

• Licensed Pharmacy Technician in resident state or national certification.
• Applied knowledge of insurance processing, customer service or call center processes.
• Must have a designated work area with a door that locks.

Responsibilities

• Make outbound and take inbound calls with Humana members.
• Collect medication history information.
• Prepare members for a comprehensive medication review.
• Help guide prescription drug optimization for patients on multiple medications.
• Assist with Rx Education and quarterly campaigns to raise health awareness.
• Assist Pharmacists by placing/retrieving calls to confirm patients are taking medications and provide counseling.

Skills

Pharmacy knowledge

Customer service

Call center experience

Job description

Humana Inc. is seeking a remote Clinical Programs Pharmacy Technician Representative to support Pharmacists and patients, reporting to a Clinical Programs supervisor.

You will perform semi-routine administrative/operational/customer support tasks, including processing and coordinating medication reviews and patient education initiatives. Key responsibilities include making calls, collecting medication histories, and assisting pharmacists in confirming patient adherence and counseling.