Remote Clinical Operations Leader (RN)

Archimedes; Earth City (MO); Remote; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health, Dental, Vision insurance

20 days PTO

Parental leave 4 weeks

9 paid holidays

401K company match up to 5%

Adoption assistance

Flexible Spending Account

Educational assistance and Memberships

Referral bonus up to $750

Job summary

Archimedes is seeking a Supervisor, Clinical Operations to oversee high-touch clinical case management for specialty drug programs. This fully remote role involves coordinating telephonic member and provider support, ensuring quality outcomes and cross-team service delivery across healthcare partners.

The ideal candidate holds an active RN license with 2+ years of nursing experience and 1–2 years of people leadership, plus experience in medical management or billing within health plans or

Qualifications

• Current, active Registered Nurse license in good standing.
• 2+ years of nursing experience in patient care, managed care, case management, medical management, utilization management, or specialty drug management.
• 1-2 years of people leadership experience preferred.
• Experience supporting medical management or billing functions within a health plan, TPA, provider office, infusion setting, or pharmacy environment.
• Ability to interact cooperatively and respectfully with coworkers.

Responsibilities

• Deliver telephonic support to patients, caregivers and providers related to specialty drug management programs.
• Lead high-touch case management activities with measurable results.
• Maintain program quality and customer service standards while meeting goals.
• Develop relationships with members, prescribers, pharmacies, vendors, and stakeholders.
• Facilitate coordinated service delivery across healthcare sectors for drug benefit management.
• Monitor case activity and program trends to identify opportunities for improvement.
• Provide guidance and coaching to team members to promote accountability and growth.
• Assist director in strategic case management and process enhancements.
• Other duties as assigned.

Skills

Nursing experience

Leadership experience

Interpersonal cooperation

Healthcare support

Education

Associate's degree in Nursing or related clinical field

Bachelor's degree preferred

Job description

Archimedes is seeking a Supervisor, Clinical Operations to oversee high-touch clinical case management for specialty drug programs. This fully remote role involves coordinating telephonic member and provider support, ensuring quality outcomes and cross-team service delivery across healthcare partners.

The ideal candidate holds an active RN license with 2+ years of nursing experience and 1–2 years of people leadership, plus experience in medical management or billing within health plans or