Remote Clinical Operations Supervisor

Navitus Health Solutions, LLC; Earth City (MO); Remote; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health, Dental, Vision insurance

Paid time off – 20 days

Parental leave – 4 weeks

Holidays – 9 days

401K company match up to 5%

Adoption Assistance Program

Flexible Spending Account

Educational Assistance & Professional

Referral Bonus Program – up to $750

Job summary

Archimedes is seeking a Supervisor, Clinical Operations to join our team. This can be a fully remote role.

You will oversee high-touch clinical case management activities, telephonic member and provider support, and day-to-day operational execution to support specialty drug programs for employer, health system, and health plan clients. The role requires an RN license, 2+ years of nursing experience, and 1–2 years of leadership.

Qualifications

• Associate's degree in Nursing or related clinical field required.
• Current, active Registered Nurse license in good standing required.
• 2+ years of Nursing experience in Patient Care, Managed Care, Case Management, Medical Management, Utilization Management, or Specialty Drug Management required.
• 1-2 years of people leadership experience preferred.
• Experience supporting medical management or billing functions within a health plan, third-party administrator, provider office, infusion setting, or pharmacy environment required.
• Participate in, adhere to, and support compliance program objectives.
• The ability to consistently interact cooperatively and respectfully with other employees.

Responsibilities

• Deliver telephonic support to identified patients, caregivers, healthcare professionals, and clinical office staff related to specialty drug management programs.
• Lead high-touch case management activities that produce quantifiable, quality results for Archimedes programs.
• Maintain program quality and customer service standards while meeting established operational goals.
• Develop and strengthen relationships with members, prescribers, pharmacies, vendors, and other program stakeholders.
• Facilitate coordinated service delivery across multiple healthcare sectors to support specialty drug benefit management.
• Monitor case activity, program trends, and operational barriers to identify opportunities for improved outcomes and workflow efficiency.
• Provide guidance, coaching, and support to team members to promote accountability, growth, and consistent execution of program expectations.
• Assist director in strategic case management and process enhancement.
• Other duties as assigned.

Skills

Nursing experience

RN license

Leadership experience

Medical management experience

Compliance awareness

Collaborative teamwork

Education

Associate’s degree in Nursing

Bachelor’s degree preferred

Job description

Archimedes is seeking a Supervisor, Clinical Operations to join our team. This can be a fully remote role.

You will oversee high-touch clinical case management activities, telephonic member and provider support, and day-to-day operational execution to support specialty drug programs for employer, health system, and health plan clients. The role requires an RN license, 2+ years of nursing experience, and 1–2 years of leadership.