Remote Clinical Office Lead – Plastic Surgery

Washington University in St. Louis; St. Louis (MO); On-site; USD 29,000 - 44,000; Full time

Benefits offered by this job

Up to 22 days vacation time

Competitive health insurance

Metro transit U-Pass

Retirement savings (403(b))

Tuition benefits

Job summary

Washington University in St. Louis seeks an organized Medical Office Support professional to manage scheduling, verify benefits, and coordinate patient check-in with an emphasis on HIPAA compliance.

Proficiency with Epic EHR and EMR systems is required, along with strong data entry and customer service skills. The role involves coordinating with providers, handling insurance documentation, and supporting multiple office locations.

Qualifications

• High school diploma or equivalent required.
• Basic Life Support certification required (AHA/ARC).
• Medical office setting experience (4 years) preferred.

Responsibilities

• Schedule appointments per departmental procedures and coordinate related tasks.
• Verify insurance benefits, referrals, and HIPAA documentation.
• Ensure check-in materials, signatures, and After Visit Summaries via MyChart or printouts.
• Process co-pays, supply fees, and clinic deposits; maintain EMR archives.
• Back up manager with scheduling template updates and provider calendars.
• Coordinate training, audits, policy changes, and interoffice activities.
• Order and monitor supplies, equipment, and mail; support multiple locations as needed.

Skills

Answering Telephones

Clinical Practice

Computer Literacy

Confidential Data Handling

Confidentiality

Customer Service

Data Entry

Electronic Medical Record (EMR)

Epic EHR

HIPAA Compliance

Leadership Support

Managed Care Operations

Medical Terminology

Microsoft Office

Office Etiquette

Organizing

Patient Scheduling

Prioritization

Time Management

Education

Bachelor's degree

High school diploma or equivalent

Tools

Epic EHR

EMR Systems

Microsoft Office

Job description

Washington University in St. Louis seeks an organized Medical Office Support professional to manage scheduling, verify benefits, and coordinate patient check-in with an emphasis on HIPAA compliance.

Proficiency with Epic EHR and EMR systems is required, along with strong data entry and customer service skills. The role involves coordinating with providers, handling insurance documentation, and supporting multiple office locations.