Remote Clinical Implementation Specialist - Healthcare IT

Cantata Health Solutions; United States; Remote; USD 80,000 - 120,000; Full time

Benefits offered by this job

Performance-based bonuses

Referral program

Job summary

Cantata Health Solutions, LLC is seeking a Clinical Implementation Specialist for a fully remote role. You will provide external client support for implementing application software, software solutions, and hardware, configuring systems to meet user requirements, and collaborating with the development team to ensure successful implementations.

Ideal candidates have clinical credentials, a strong background in behavioral healthcare, and experience with EHR platforms.

Qualifications

• Certification in area of clinical expertise, such as LCSW, LMSW, LMHC, LPN, and others.
• Bachelor’s degree that supports clinical expertise.
• 5 years professional work experience in a behavioral healthcare environment, including in-depth experience using an EHR platform.
• Strong working knowledge of Information Technology, software solutions, and software management systems.
• Ability to travel up to 25% as needed.

Responsibilities

• Work directly with clients as a clinical expert and an essential member of the project team.
• Apply clinical knowledge and expertise to guide clients in the necessary system clinical workflow to satisfy and possibly exceed current requirements.
• Use knowledge of clinical standards to recommend appropriate system set-up to clients.
• Apply technical and operational knowledge and expertise to perform software and integration testing of implemented software systems and solutions.
• Resolve identified issues requiring changes to implemented software applications and solutions.
• Develop scripts (test cases) for newly implemented software applications and solutions.
• Work closely with the development team in gathering and reviewing business client feedback and assist in writing user requirement documents.
• Work closely with engineering resources to define requirements for product changes.
• Contribute to the development of and tracking against project plans around project progress, milestones and targeted implementation date.
• Identify risks that could impact the business client’s stated business objectives and develop risk mitigation plans to manage the risk with the development and implementation teams.
• Ensure all business client communication and documentation is recorded in appropriate repositories to maintain product documentation.
• Test and troubleshoot final system implementationsProvide training and end-user support during and after the implementation process.
• Other duties and/or projects as assigned.

Skills

Clinical problem solving

Analytical thinking

Interpersonal skills

Multitasking

Risk management

Communication (verbal/written)

Attention to detail

Team collaboration

Education

Bachelor's degree in related field

Master's degree (preferred)

Job description

Cantata Health Solutions, LLC is seeking a Clinical Implementation Specialist for a fully remote role. You will provide external client support for implementing application software, software solutions, and hardware, configuring systems to meet user requirements, and collaborating with the development team to ensure successful implementations.

Ideal candidates have clinical credentials, a strong background in behavioral healthcare, and experience with EHR platforms.