Remote Clinical Implementation Specialist

Cantata Health Solutions; United States; Remote; USD 90,000 - 110,000; Full time

Benefits offered by this job

Remote-first culture

Performance-based bonuses

Equal opportunity employer

Job summary

Cantata Health Solutions, LLC is seeking a Clinical Implementation Specialist for a fully remote role. You will provide external client technical support during implementations of our healthcare software and hardware, configuring systems to meet user requirements and coordinating with the development team.

You will guide clinical workflows, test integrations, draft user requirements, and help manage project plans and risks.

Qualifications

• Clinical certification such as LCSW, LMSW, LMHC, or LPN.
• Bachelor’s degree that supports clinical expertise.
• 5 years of professional work experience in a behavioral healthcare environment with EHR experience.
• Ability to travel up to 25% as needed.

Responsibilities

• Work directly with clients as a clinical expert and essential project team member.
• Guide clients in system clinical workflows to meet and exceed requirements.
• Recommend appropriate system setup using clinical standards.
• Test software and integrations for implemented systems and solutions.
• Resolve issues requiring changes to applications and solutions.
• Develop test scripts for new software implementations.
• Collaborate with development to gather feedback and write user requirements.
• Define requirements for product changes with engineering.
• Contribute to project plans, milestones, and implementation timelines.
• Identify risks and develop mitigation plans with teams.
• Record all client communication and documentation in repositories.
• Test and troubleshoot final system implementations.
• Provide training and end-user support during and after implementation.

Skills

Clinical expertise

Project coordination

Analytical thinking

Communication skills

Travel readiness

Education

Bachelor's degree in a clinical field

Master's degree (preferred)

Job description

Cantata Health Solutions, LLC is seeking a Clinical Implementation Specialist for a fully remote role. You will provide external client technical support during implementations of our healthcare software and hardware, configuring systems to meet user requirements and coordinating with the development team.

You will guide clinical workflows, test integrations, draft user requirements, and help manage project plans and risks.