Remote Clinical Engagement Specialist

Navitus; Oklahoma City (OK); Remote; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Paid time off (PTO) 20 days

Parental leave 4 weeks

Holidays 9 days

401K company match up to 5%

Adoption Assistance Program

Flexible Spending Account

Educational Assistance Plan

Professional Membership assistance

Referral Bonus Program - up to $750

Job summary

Navitus Health Solutions is seeking a Specialist, Clinical Engagement to join our team. This role focuses on telephonic medication consultations, health education, and care coordination to improve medication adherence and patient engagement.

The Specialist will execute MTM, Stars Adherence, and other clinical initiatives, reporting to the Supervisor, CEC Operations, while collaborating with internal and external stakeholders to ensure timely access to medications and resources.

Qualifications

• High School diploma or GED required.
• Certified Pharmacy Technician certification required.
• State Pharmacy Technician license required where applicable.
• 3 years of pharmacy support experience or clinical program execution required.
• Knowledge of HIPAA and healthcare regulations to ensure compliant interactions.

Responsibilities

• Independently conduct MTM and Stars Adherence initiatives within protocols.
• Proactive patient outreach to improve engagement and adherence.
• Coordinate patient care for timely access to medications and therapy continuity.
• Educate patients on program benefits and medication adherence.
• Facilitate prescription renewals and day supply requests.
• Identify barriers to medication access and connect with clinical resources.
• Escalate complex decisions per protocol and regulatory requirements.

Skills

Empathetic communication

Patient-focused support

Active listening

Cross-functional collaboration

Clinical program execution

Education

High School diploma or GED

Certified Pharmacy Technician certification

State Pharmacy Technician license (where applicable)

Job description

Navitus Health Solutions is seeking a Specialist, Clinical Engagement to join our team. This role focuses on telephonic medication consultations, health education, and care coordination to improve medication adherence and patient engagement.

The Specialist will execute MTM, Stars Adherence, and other clinical initiatives, reporting to the Supervisor, CEC Operations, while collaborating with internal and external stakeholders to ensure timely access to medications and resources.