Remote Clinical Care Coordinator - Patient Flow Champion

Vituity; Davenport (IA); Hybrid; USD 19,000 - 28,000; Full time

Benefits offered by this job

Health plan

Dental & Vision

401(k) with match

Paid time off

Job summary

Vituity seeks a Clinical Care Coordinator to help patients access services and coordinate care across clinics and hospital facilities. This role emphasizes efficient patient flow, referrals, and front desk coordination in a remote nationwide setting with MercyOne Genesis Health System – Davenport, IA as a reference site.

The position requires strong organization, HIPAA awareness, EMR familiarity, and excellent communication skills to support clinicians and patients throughout the care continuum.

Qualifications

• High school diploma or GED required.
• Current BLS/CPR certification if required by the assigned practice location.
• Pre-med or nursing related courses preferred.
• Knowledge of medical terminology preferred.
• Experience with EMR preferred.
• Strong writing skills; legibility and spelling proficiency required.
• Professional demeanor with strong interpersonal and communication skills.
• Knowledge of HIPAA regulations.
• Knowledge of Privacy Policies regarding PHI/HIPAA.

Responsibilities

• Facilitate patient flow in the department.
• Assist with referrals, service authorizations, and front desk duties.
• Coordinate communication between patients, clinics, and nursing staff.
• Provide basic patient support including rooming and comfort items.
• Assist with patient transport and equipment as needed.

Skills

BLS/CPR

EMR experience

Strong writing skills

Interpersonal skills

Organizational skills

HIPAA knowledge

Education

High school diploma or GED

Tools

EMR software

Job description

Vituity seeks a Clinical Care Coordinator to help patients access services and coordinate care across clinics and hospital facilities. This role emphasizes efficient patient flow, referrals, and front desk coordination in a remote nationwide setting with MercyOne Genesis Health System – Davenport, IA as a reference site.

The position requires strong organization, HIPAA awareness, EMR familiarity, and excellent communication skills to support clinicians and patients throughout the care continuum.