Remote Travel Booking & Client Support Specialist

Network Travel Careers; Atlanta (GA); Teletrabalho; USD 32 000 - 45 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Full training

Onboarding

Remote schedule

Supportive team

Resumo da oferta

Network Travel Careers is seeking a Client Support & Booking Assistant for a remote role focused on planning needs, booking coordination, and exceptional client service. The role emphasizes professional communication, reliability, and the ability to manage scheduling in a flexible environment.

You will assist clients with organizing bookings, provide support across email, phone, and messaging, and help maintain accurate client records, ensuring a smooth travel experience from inquiry to

Qualificações

• Strong customer service and communication skills.
• Organized, detail-oriented, and comfortable using online tools.
• Ability to work remotely and manage your own schedule.
• Professional, dependable, and proactive.

Responsabilidades

• Assist clients with organizing booking details, dates, preferences, and service selections.
• Provide customer support through email, phone, and messaging in a professional manner.
• Help gather and maintain information needed for reservations and itinerary support.
• Coordinate booking details and follow up with clients as needed.
• Maintain accurate notes, client profiles, and documentation within our systems.
• Respond promptly to client questions and provide helpful guidance.
• Support administrative tasks related to planning and booking services.
• Work collaboratively with the team to ensure a smooth and positive client experience.

Conhecimentos

Customer service

Communication

Remote work

Detail-oriented

Organizational skills

Proactive

Ferramentas

Booking tools

Descrição da oferta de emprego

Network Travel Careers is seeking a Client Support & Booking Assistant for a remote role focused on planning needs, booking coordination, and exceptional client service. The role emphasizes professional communication, reliability, and the ability to manage scheduling in a flexible environment.

You will assist clients with organizing bookings, provide support across email, phone, and messaging, and help maintain accurate client records, ensuring a smooth travel experience from inquiry to