Remote Client Support Specialist

PedrosVacations; Pittsburgh (Allegheny County); Remote; USD 35,000 - 52,000; Full time

Benefits offered by this job

Fully remote work

Flexible scheduling

Structured training

Ongoing support

Job summary

PedrosVacations is seeking a Remote Client Support Specialist to handle client questions, schedule coordination, and status updates from a fully remote position. Training and ongoing support are provided to help you succeed in a flexible, home-based role.

Ideal candidates value clear communication, organization, and the ability to manage multiple requests while working independently. This role offers remote work with flexible scheduling and access to digital tools and resources to support client

Qualifications

• Strong communication skills are essential.
• Good organization and attention to detail are required.
• Reliable follow-through is expected.
• Ability to work independently and manage multiple requests.

Responsibilities

• Respond to client questions and requests.
• Coordinate schedules, confirmations, and follow-up.
• Provide updates and next-step information.
• Maintain accurate client records.
• Assist with changes or special requests.
• Research information when needed.
• Support select reservation or itinerary details.

Skills

Strong communication skills

Organization and detail

Reliable follow-through

Independent work

Multitasking

Email and online systems

Willingness to learn

Job description

Remote Client Support Specialist

Remote | Flexible Schedule | Training Provided

We’re looking for organized, dependable individuals to support clients with questions, updates, scheduling, and general coordination in a remote environment.

As a Remote Client Support Specialist, you’ll help keep communication clear, information organized, and client requests moving forward. Some tasks may also involve light reservation or planning support.

Previous experience is not required. Training and ongoing support are provided.

What You’ll Do

• Respond to client questions and requests
• Coordinate schedules, confirmations, and follow-up
• Provide updates and next-step information
• Maintain accurate client records
• Assist with changes or special requests
• Research information when needed
• Support select reservation or itinerary details

What We’re Looking For

• Strong communication skills
• Good organization and attention to detail
• Reliable follow-through
• Comfort working independently
• Ability to manage multiple requests
• Familiarity with email and online systems
• Willingness to learn new tools and processes

Experience in customer service, administration, hospitality, scheduling, reservations, or client support can be helpful, but it is not required.

What You Can Expect

• Fully remote work
• Flexible scheduling
• Structured training
• Ongoing support and resources
• Access to digital tools
• Opportunities to build client-service and coordination skills

Eligibility

Applicants must be located in:

United States | United Kingdom | Mexico | Spain | Australia | Select LATAM regions