Booking Support Specialist

Travelwmissy; Miami (FL); Remote; USD 32,000 - 42,000; Full time

Benefits offered by this job

Fully remote

Flexible scheduling

Structured training

Ongoing support

Job summary

Travelwmissy is seeking a Booking Support Specialist for a fully remote, flexible-role. You will help clients with booking details, confirmations, updates, and general coordination, gathering information and maintaining accurate records.

No prior experience required; comprehensive training and ongoing support are provided to help you learn the tools and processes. The position supports clients across multiple regions with organized, responsive service.

Qualifications

• Strong organizational skills and attention to detail.
• Clear, professional communication with clients.
• Dependable follow-through and ability to work independently.
• Ability to manage multiple requests and learn new tools.

Responsibilities

• Assist with booking requests and confirmations.
• Gather client preferences, dates, and important details.
• Provide updates and follow up on pending items.
• Organize accommodation, transportation, and activities information.
• Maintain accurate client records.
• Assist with changes or adjustments.
• Research available options when needed.
• Keep booking details organized throughout the process.

Skills

Organizational skills

Communication

Follow-through

Independent work

Multitasking

Email proficiency

Willingness to learn

Adaptability

Tools

Email client tools

Online booking systems

Job description

Booking Support Specialist

Remote | Flexible Schedule | Training Provided

We're looking for organized, responsive individuals to help clients with booking details, confirmations, updates, and general coordination.

As a Booking Support Specialist, you'll assist with gathering information, organizing reservation details, answering routine questions, and helping keep each client's plans accurate and up to date.

Previous experience is not required. Training and ongoing support are provided.

What You'll Handle

• Assist with booking requests and confirmations
• Gather client preferences, dates, and important details
• Provide updates and follow up on pending items
• Help organize accommodation, transportation, and activity information
• Maintain accurate client records
• Assist with changes or adjustments
• Research available options when needed
• Keep booking details organized throughout the process

What We're Looking For

• Strong organization and attention to detail
• Clear, professional communication
• Dependable follow-through
• Comfort working independently
• Ability to manage multiple requests
• Familiarity with email and online systems
• Willingness to learn new tools and processes
• Adaptability when details change

Experience in customer service, hospitality, reservations, scheduling, administration, or client support can be helpful, but it is not required.

What You Can Expect

• Fully remote work
• Flexible scheduling
• Structured training
• Ongoing support and resources
• Access to digital booking tools
• Experience in client and reservation support
• Opportunities to strengthen communication and organizational skills

Location Eligibility

We are currently accepting applicants located in:

United States | United Kingdom | Mexico | Spain | Australia | Select LATAM regions

Hiring Process

Selected applicants will be invited to a live interview where we'll review the role, responsibilities, compensation structure, training, support, and next steps.