Remote Customer Experience Coordinator

Travelwmissy; Augusta (GA); Remote; USD 40,000 - 55,000; Full time

Benefits offered by this job

Fully remote work

Flexible scheduling

Structured training

Ongoing support

Access to digital tools

Growth opportunities

Job summary

Travelwmissy invites applications for a Remote Customer Experience Coordinator to support clients from a fully remote setting. You will handle communication, scheduling, follow-up, reservations, and overall coordination to keep each client experience organized and on track.

No prior experience is required; comprehensive training and ongoing support are provided to help you develop strong client-service and coordination skills in a flexible remote environment.

Qualifications

• Strong communication skills.
• Good organization and attention to detail.
• Reliable follow-through.
• Comfort working independently.
• Ability to manage multiple requests.
• Familiarity with email, calendars, and online systems.
• Willingness to learn new tools and processes.
• Customer-service mindset.
• Experience in customer service, hospitality, scheduling, reservations, administration, or client support can be helpful, but it is not required.

Responsibilities

• Respond to client questions and requests
• Gather preferences, dates, and important details
• Coordinate schedules and confirmations
• Provide updates and follow up on pending items
• Maintain accurate client records
• Assist with reservation and planning details
• Research information when needed
• Help manage changes or special requests

Skills

Strong communication skills

Organization and attention to detail

Reliable follow-through

Independent work

Multitasking

Email calendars online systems

Willingness to learn

Customer-service mindset

Job description

Remote Customer Experience Coordinator

Remote | Flexible Schedule | Training Provided

We're looking for organized, customer-focused individuals to help support clients throughout the planning and service process.

As a Remote Customer Experience Coordinator, you'll assist with communication, scheduling, follow-up, reservations, and general coordination to help keep each client experience organized and on track.

Previous experience is not required. Training and ongoing support are provided.

What You'll Do

• Respond to client questions and requests
• Gather preferences, dates, and important details
• Coordinate schedules and confirmations
• Provide updates and follow up on pending items
• Maintain accurate client records
• Assist with reservation and planning details
• Research information when needed
• Help manage changes or special requests

What We're Looking For

• Strong communication skills
• Good organization and attention to detail
• Reliable follow-through
• Comfort working independently
• Ability to manage multiple requests
• Familiarity with email, calendars, and online systems
• Willingness to learn new tools and processes
• Customer-service mindset

Experience in customer service, hospitality, scheduling, reservations, administration, or client support can be helpful, but it is not required.

What the Role Offers

• Fully remote work
• Flexible scheduling
• Structured training
• Ongoing support and resources
• Access to digital tools
• Opportunities to build client-service and coordination skills
• Growth potential based on performance and consistency

Location Eligibility

We are currently accepting applicants located in:

United States | United Kingdom | Mexico | Spain | Australia | Select LATAM regions

Hiring Process

Selected applicants will be invited to a live interview where we'll review the role, responsibilities, compensation structure, training, support, and next steps.