Reservation Services Associate

PedrosVacations; Houston (TX); Remote; USD 38,000 - 52,000; Full time

Benefits offered by this job

Fully remote work

Flexible scheduling

Structured training

Job summary

PedrosVacations is seeking a Reservation Services Associate to support client bookings from a fully remote setting. You will gather details, organize information, provide updates, and keep tasks on track.

No prior experience is required; training and ongoing support are provided. You will work independently, handle multiple requests, and use email and online reservation tools to ensure accurate records and smooth coordination.

Qualifications

• Strong organization and attention to detail.
• Clear, professional communication.
• Reliable follow-through.
• Comfort working independently.
• Ability to manage multiple requests.
• Familiarity with email and online systems.
• Willingness to learn new tools and processes.

Responsibilities

• Assist with reservation requests and confirmations.
• Gather dates, preferences, and client details.
• Provide updates and follow up on pending items.
• Help organize accommodations, transportation, and activity information.
• Maintain accurate reservation records.
• Assist with changes or adjustments.
• Research options when needed.

Skills

Organization

Communication

Reliability

Independent work

Multitasking

Email proficiency

Learning mindset

Tools

Email systems

Reservation tools

Job description

Reservation Services Associate

Remote | Flexible Schedule | Training Provided

We're looking for organized, client-focused individuals to assist with reservations, confirmations, updates, and general coordination in a remote environment.

As a Reservation Services Associate, you'll help gather client details, organize booking information, provide updates, and keep reservation-related tasks accurate and on track.

Previous experience is not required. Training and ongoing support are provided.

What You'll Do

• Assist with reservation requests and confirmations
• Gather dates, preferences, and client details
• Provide updates and follow up on pending items
• Help organize accommodations, transportation, and activity information
• Maintain accurate reservation records
• Assist with changes or adjustments
• Research options when needed

What We're Looking For

• Strong organization and attention to detail
• Clear, professional communication
• Reliable follow-through
• Comfort working independently
• Ability to manage multiple requests
• Familiarity with email and online systems
• Willingness to learn new tools and processes

Experience in customer service, hospitality, reservations, scheduling, administration, or client support can be helpful, but it is not required.

What You Can Expect

• Fully remote work
• Flexible scheduling
• Structured training
• Ongoing support and resources
• Access to digital reservation tools
• Opportunities to build client-service and coordination skills

Eligibility

Applicants must be located in:

United States | United Kingdom | Mexico | Spain | Australia | Select LATAM regions

Next Step

Selected applicants will be invited to a live interview to review the role, compensation structure, training, support, and next steps.