Remote Client Support & Scheduling Specialist

Destination Services Network; Miami (NM); A distancia; USD 42.000 - 56.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible remote work environment

Onboarding and ongoing support

Growth opportunities based on perf

Descripción de la vacante

Destination Services Network is seeking a dependable Customer Support Coordinator for a remote role. You will handle client inquiries, coordinate scheduling and service requests, and maintain accurate records while delivering a positive client experience.

The position emphasizes organization, responsiveness, and independent work in a virtual environment with AI-assisted screening in our hiring process. Remote work flexibility is offered.

Formación

• Strong written and verbal communication skills.
• Excellent organizational skills and attention to detail.
• Comfortable using online systems and customer support tools.
• Ability to manage multiple tasks in a remote environment.
• Customer service or administrative experience preferred.
• Reliable internet access and ability to work remotely.

Responsabilidades

• Respond to client inquiries and provide timely, professional support
• Assist with coordinating scheduling, reservations, and service requests
• Maintain accurate client records and support documentation in internal systems
• Communicate with clients via email, phone, and online platforms
• Track and follow up on open requests to ensure resolution
• Review service details and confirmations for accuracy
• Provide general administrative and customer support
• Collaborate with internal teams to ensure a smooth client experience

Conocimientos

Strong written and verbal comms

Excellent organizational skills

Comfortable with online systems

Multi-tasking in remote env

Customer service experience preferred

Reliable internet & remote work

Descripción del empleo

Destination Services Network is seeking a dependable Customer Support Coordinator for a remote role. You will handle client inquiries, coordinate scheduling and service requests, and maintain accurate records while delivering a positive client experience.

The position emphasizes organization, responsiveness, and independent work in a virtual environment with AI-assisted screening in our hiring process. Remote work flexibility is offered.