Remote Client Support & Scheduling Coordinator

Destination Services Network; Michigan; A distancia; USD 40.000 - 55.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible remote work

Onboarding and ongoing support

Growth opportunities

Collaborative team environment

Descripción de la vacante

Destination Services Network in the United States is seeking a dependable Customer Support Coordinator to assist clients, manage support requests, and help coordinate scheduling and service-related activities in a remote environment. This role emphasizes clear communication, meticulous organization, and delivering a positive client experience.

Ideal candidates are detail-oriented, self-motivated, and comfortable using digital tools.

Formación

• Strong written and verbal communication skills.
• Excellent organizational skills and attention to detail.
• Comfortable using online systems and customer support tools.
• Ability to manage multiple tasks in a remote environment.
• Customer service or administrative experience preferred.
• Reliable internet access and ability to work remotely.

Responsabilidades

• Respond to client inquiries and provide timely, professional support
• Assist with coordinating scheduling, reservations, and service requests
• Maintain accurate client records and support documentation in internal systems
• Communicate with clients via email, phone, and online platforms
• Track and follow up on open requests to ensure resolution
• Review service details and confirmations for accuracy
• Provide general administrative and customer support
• Collaborate with internal teams to ensure a smooth client experience

Conocimientos

Written & verbal comms

Organizational skills

Online tools

Remote multitasking

Customer service

Reliable internet

Descripción del empleo

Destination Services Network in the United States is seeking a dependable Customer Support Coordinator to assist clients, manage support requests, and help coordinate scheduling and service-related activities in a remote environment. This role emphasizes clear communication, meticulous organization, and delivering a positive client experience.

Ideal candidates are detail-oriented, self-motivated, and comfortable using digital tools.