Remote Client Support and Scheduling Coordinator

Destination Services Network; Illinois; A distancia; USD 42.000 - 56.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible remote work

Onboarding and ongoing support

Opportunities for growth

Descripción de la vacante

Destination Services Network is seeking a dependable Customer Support Coordinator for a fully remote role. You will respond to client inquiries, coordinate scheduling and service requests, and maintain precise client records.

The position emphasizes clear communication, organization, and delivering a positive client experience from a distributed team. The role suits detail-oriented, responsive individuals who thrive working independently with digital tools and can manage multiple tasks in a

Formación

• Strong written and verbal communication skills.
• Excellent organizational skills and attention to detail.
• Comfortable using online systems and customer support tools.
• Ability to manage multiple tasks in a remote environment.
• Customer service or administrative experience preferred.
• Reliable internet access and ability to work remotely.

Responsabilidades

• Respond to client inquiries and provide timely, professional support
• Assist with coordinating scheduling, reservations, and service requests
• Maintain accurate client records and support documentation in internal systems
• Communicate with clients via email, phone, and online platforms
• Track and follow up on open requests to ensure resolution
• Review service details and confirmations for accuracy
• Provide general administrative and customer support
• Collaborate with internal teams to ensure a smooth client experience

Conocimientos

Communication

Organization

Remote work

Multitasking

Customer service

Reliable internet

Herramientas

Customer support tools

Descripción del empleo

Destination Services Network is seeking a dependable Customer Support Coordinator for a fully remote role. You will respond to client inquiries, coordinate scheduling and service requests, and maintain precise client records.

The position emphasizes clear communication, organization, and delivering a positive client experience from a distributed team. The role suits detail-oriented, responsive individuals who thrive working independently with digital tools and can manage multiple tasks in a