Remote Client Support & Scheduling Coordinator

Destination Services Network; Maryland; A distancia; USD 42.000 - 62.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible remote work environment

Onboarding and ongoing support

Growth opportunities based on merit

Collaborative team environment

Descripción de la vacante

Destination Services Network is seeking a dependable Remote Customer Support Coordinator to assist clients, manage support requests, and coordinate scheduling from a remote environment. The role emphasizes communication, organization, and delivering a positive client experience.

The ideal candidate is detail-oriented, responsive, and comfortable working independently with digital tools. Remote work offers flexibility and opportunities for growth within a collaborative team.

Formación

• Strong written and verbal communication skills.
• Excellent organizational skills and attention to detail.
• Comfortable using online systems and customer support tools.
• Ability to manage multiple tasks in a remote environment.
• Customer service or administrative experience preferred.
• Reliable internet access and ability to work remotely.

Responsabilidades

• Respond to client inquiries and provide timely, professional support.
• Assist with coordinating scheduling, reservations, and service requests.
• Maintain accurate client records and support documentation in internal systems.
• Communicate with clients via email, phone, and online platforms.
• Track and follow up on open requests to ensure resolution.
• Review service details and confirmations for accuracy.
• Provide general administrative and customer support.
• Collaborate with internal teams to ensure a smooth client experience.

Conocimientos

Communication skills

Organizational skills

Remote work

Multitasking

Customer service experience

Reliability

Herramientas

Customer support tools

Descripción del empleo

Destination Services Network is seeking a dependable Remote Customer Support Coordinator to assist clients, manage support requests, and coordinate scheduling from a remote environment. The role emphasizes communication, organization, and delivering a positive client experience.

The ideal candidate is detail-oriented, responsive, and comfortable working independently with digital tools. Remote work offers flexibility and opportunities for growth within a collaborative team.