Remote Client Success Team Lead - Entry Level

Globe Life AIL - Lisa Russel; Kansas City (MO); Remote; USD 35,000 - 75,000; Full time

Benefits offered by this job

Weekly payout

Medical reimbursement program

Leadership development

Travel opportunities

Union-supported environment

Advanced virtual tools

Job summary

AO is seeking a remote Entry-Level Client Relations Representative to support clients and develop leadership skills in a fully virtual setting. You’ll engage with clients, answer benefits questions, and guide enrollment while building lasting relationships.

The role offers mentorship, professional development, and a clear path toward leadership within a flexible remote team, with compensation driven by performance.

Qualifications

• A passion for helping people and delivering exceptional customer service.
• Strong communication and relationship-building skills.
• Leadership potential with a collaborative mindset.
• Positive attitude and willingness to learn.
• Self-motivation and accountability while working remotely.
• Strong organizational and time-management skills.
• Integrity, professionalism, and commitment to continuous improvement.

Responsibilities

• Meet with clients virtually through Zoom and other online platforms.
• Build and maintain strong client relationships through exceptional service.
• Answer questions regarding available benefit programs and coverage options.
• Assist clients with enrollment and follow-up support.
• Maintain accurate client records and documentation.
• Collaborate with teammates to ensure an outstanding client experience.
• Participate in ongoing mentorship, leadership development, and training.

Skills

Customer service

Communication

Relationship-building

Leadership potential

Time management

Self-motivation

Accountability

Job description

AO is seeking a remote Entry-Level Client Relations Representative to support clients and develop leadership skills in a fully virtual setting. You’ll engage with clients, answer benefits questions, and guide enrollment while building lasting relationships.

The role offers mentorship, professional development, and a clear path toward leadership within a flexible remote team, with compensation driven by performance.