Remote Client Success Specialist

Globe Life AIL - Lisa Russel; United States; Remote; USD 30,000 - 60,000; Full time

Benefits offered by this job

Remote work

Mentorship

Bonuses

Life insurance

Medical reimbursement

Residual income

Union support

Job summary

AO (American Income Division), part of the Globe Life family, is seeking Remote Client Representatives to join our 100% remote team across the United States. This entry-level role focuses on helping clients understand benefits, guiding enrollment, and building lasting relationships.

You'll receive comprehensive training, mentorship, and a supportive, performance-driven culture with opportunities for growth and recognition.

Qualifications

• Excellent communication and interpersonal skills.
• Positive attitude and willingness to learn.
• Strong work ethic and accountability.
• Attention to detail and organizational skills.
• Ability to work independently in a remote environment.
• Professionalism and integrity.

Responsibilities

• Meet with clients through Zoom and phone appointments.
• Answer questions regarding available benefits and coverage options.
• Explain products and services clearly and professionally.
• Assist clients with applications, enrollment, and policy updates.
• Provide ongoing customer support and follow-up communication.
• Build strong, long-term client relationships.
• Maintain accurate client records and documentation.

Skills

Communication

Interpersonal skills

Positive attitude

Work independently

Professionalism

Attention to detail

Organizational skills

Growth mindset

Job description

AO (American Income Division), part of the Globe Life family, is seeking Remote Client Representatives to join our 100% remote team across the United States. This entry-level role focuses on helping clients understand benefits, guiding enrollment, and building lasting relationships.

You'll receive comprehensive training, mentorship, and a supportive, performance-driven culture with opportunities for growth and recognition.