Remote Client Success Specialist

Globe Life AIL - Lisa Russel; United States; Remote; USD 40,000 - 75,000; Full time

Benefits offered by this job

Weekly pay

Performance bonuses

Recognition opportunities

Career advancement

Medical reimbursement

Life insurance

Residual income

Union-supported work environment

Leadership conferences

Advanced virtual collaboration tools

Job summary

AO (American Income Division) is seeking Remote Client Service Representatives to join a 100% remote team serving U.S. residents. This role focuses on guiding clients through benefits and coverage options, answering questions, and assisting with applications from a home office.

Training is provided, with opportunities for mentorship and career growth. No prior insurance experience is required, and a supportive remote environment enables flexible scheduling after training.

Qualifications

• Must be at least 18 years old and legally eligible to work in the United States.
• Must be physically located within the United States.
• Computer or laptop with reliable high-speed internet.
• Webcam and microphone capability.
• Quiet, professional workspace.

Responsibilities

• Meet with clients virtually through Zoom and phone appointments.
• Answer questions regarding available benefits and coverage options.
• Explain products and services clearly and professionally.
• Assist clients with applications, enrollment, and policy updates.
• Provide ongoing customer service and follow-up communication.
• Build strong, long-term client relationships.
• Maintain accurate client records and documentation.

Skills

Excellent communication

Active listening

Problem solving

Self-motivation

Independent work

Work ethic

Professionalism

Tools

Zoom

Job description

AO (American Income Division) is seeking Remote Client Service Representatives to join a 100% remote team serving U.S. residents. This role focuses on guiding clients through benefits and coverage options, answering questions, and assisting with applications from a home office.

Training is provided, with opportunities for mentorship and career growth. No prior insurance experience is required, and a supportive remote environment enables flexible scheduling after training.