Remote Client Success Manager - UKG Ready & HRIS

Procare HR; United States; Remote; USD 85,000 - 100,000; Full time

Benefits offered by this job

Health insurance with company paid a 1

FSA and HSA options available

Company paid dental insurance for empl

Company paid life insurance

Company paid short- and long-term dis

A 401K plan with company match and saf

Paid Time Off

Vision, Critical Illness, Voluntary L

Accident insurance

Job summary

ProCare HR is seeking a Client Success Manager for a fully remote role with occasional travel. You will manage client accounts, optimize HRIS usage (primarily UKG Ready), and ensure smooth payroll, benefits, and compliance operations for senior living providers.

Required are a Bachelor's degree and at least 3 years in client management and HR-related work; Salesforce and UKG Ready experience are highly valued. We offer comprehensive benefits and a remote-friendly environment.

Qualifications

• Bachelor’s degree in Business Administration, Human Resources, or related field.
• Minimum 3 years of experience in client/account management.
• Minimum 3 years of HR-related experience (payroll, benefits, HRIS).
• Experience working with senior living providers (2+ years strongly preferred).
• Proven UKG Ready configuration and optimization experience preferred.
• CRM experience (Salesforce preferred).
• Prior experience in PEO/HR Shared Services (preferred).

Responsibilities

• Lead client relationships from onboarding through optimization.
• Troubleshoot HRIS, payroll, and compliance issues unique to senior living.
• Collaborate internally to improve service and client outcomes.
• Partner with clients to ensure satisfaction and long-term retention.

Skills

Account management

HR experience

CRM usage

Communication skills

Education

Bachelor’s degree

Tools

Salesforce

UKG Ready

HRIS software

Job description

ProCare HR is seeking a Client Success Manager for a fully remote role with occasional travel. You will manage client accounts, optimize HRIS usage (primarily UKG Ready), and ensure smooth payroll, benefits, and compliance operations for senior living providers.

Required are a Bachelor's degree and at least 3 years in client management and HR-related work; Salesforce and UKG Ready experience are highly valued. We offer comprehensive benefits and a remote-friendly environment.