Remote Client Success Manager — Startup Campaigns & Ops

Humamaria; United States; Remote; USD 90,000 - 170,000; Full time

Job summary

Pavago is seeking a Success Manager to own the post-sale client experience—from onboarding through ongoing campaign delivery and retention. You will collaborate with founders, developers, and the outreach team to ensure campaigns deliver results while building scalable client success processes.

You thrive in fast-moving startups, solving complex client challenges, and balancing strategic thinking with hands-on execution in a remote, flexible environment.

Qualifications

• Experience in startups or early-stage companies.

Responsibilities

• Own onboarding calls and strategy sessions with clients.
• Build and maintain strong relationships with founders and executives.
• Optimize cold email campaigns and monitor performance metrics.
• Develop delivery playbooks and SOPs for scalable client delivery.
• Coordinate with developers and outreach teams for campaign execution.
• Report progress and risks to the founder.

Skills

Client Success

Account Management

Operations

Leadership

Tools

HubSpot

Salesforce

Instantly

Smartlead

Apollo

Job description

Pavago is seeking a Success Manager to own the post-sale client experience—from onboarding through ongoing campaign delivery and retention. You will collaborate with founders, developers, and the outreach team to ensure campaigns deliver results while building scalable client success processes.

You thrive in fast-moving startups, solving complex client challenges, and balancing strategic thinking with hands-on execution in a remote, flexible environment.