Remote Client Success Manager – Drive Adoption & Impact

rainfocus; United States; Remote; USD 85,000 - 110,000; Full time

Benefits offered by this job

Competitive salaries

Competitive benefits

401k

Generous PTO

Team building activities

Job summary

RainFocus, a leading events software company, is seeking a Client Success Manager. You will partner with Fortune 500 clients to understand goals and drive value through the RainFocus platform.

As a CSM, you will own post-sale engagements, build account plans, and lead initiatives that deliver measurable impact. This remote role requires travel up to 30% and collaboration across modules.

RainFocus offers competitive salaries, benefits, 401k, generous PTO, and team building activities.

Qualifications

• Experience delivering value across the client lifecycle.
• Ability to drive client adoption and retention.
• Strong written and verbal communication skills.

Responsibilities

• Lead post-sales efforts and create account plans.
• Identify opportunities to optimize client usage of RainFocus.
• Collaborate with clients to align goals with RainFocus modules.

Skills

Account management

Client success

Communication

Relationship building

Education

Bachelor's degree in Business/Marketing/related field

Tools

Salesforce

Gainsight

Job description

RainFocus, a leading events software company, is seeking a Client Success Manager. You will partner with Fortune 500 clients to understand goals and drive value through the RainFocus platform.

As a CSM, you will own post-sale engagements, build account plans, and lead initiatives that deliver measurable impact. This remote role requires travel up to 30% and collaboration across modules.

RainFocus offers competitive salaries, benefits, 401k, generous PTO, and team building activities.