Strategic CRM Platform Architect — Remote

RainFocus, LLC; United States; Remote; USD 170,000 - 210,000; Full time

Job summary

RainFocus, a leading software company in Utah's Silicon Slopes, is seeking a Strategic Platform Architect to accelerate sales with CRM and RevOps expertise. You will demonstrate RainFocus Sales Module to C-level buyers and map enterprise CRM workflows.

Travel up to 25% and work remotely from anywhere in the United States. A BA/BS is required, with 5+ years in technical sales and strong Salesforce/data integration skills to influence product roadmaps and drive long-term partnerships.

Qualifications

• 5+ years of experience in technical sales, solutions engineering, or implementation, with 3+ years specifically in CRM/Salesforce ecosystems (event industry experience is secondary).
• Deep expertise in Salesforce configuration, API push/pull sync dynamics, OAuth scopes, and data hygiene.
• Experience presenting technical integration concepts and handling objections from C-level executives and technical gatekeepers.
• Strong leadership skills to own the technical sales process and manage multiple enterprise deal cycles in parallel.
• Experience creating detailed technical proposals, integration mapping, SOWs, and RFP/RFI responses.
• BA/BS degree; willingness to travel 10-40%

Responsibilities

• Architect and deliver technical demonstrations of the RainFocus Sales Module to showcase ease of use and revenue ROI to C-level buyers (CRO, CMO, CFO).
• Map complex enterprise CRM workflows, including territory hierarchies, quota limits, and multi-level approval chains.
• Address technical objections from Salesforce Admins and IT Security regarding OAuth scopes, read/write permissions, and data security (SOC 2 Type II).
• Transition technical client requirements to the services team via accurate pre-sales scoping and SOW creation, defining support vs. delivery task ownership.
• Manage external relationships with technical buyers (RevOps, Marketing Ops, CRM Admins) to build long-term strategic partnerships.
• Identify product gaps or custom data-mapping needs and coordinate directly with Product and Engineering teams to influence the roadmap.
• Deliver competitive intelligence on digital signals and CRM integrations to drive account expansion.
• Collaborate with Client Success and Support to ensure excellent service delivery post-sale.

Skills

CRM/Salesforce

Technical sales

Solutions engineering

Pre-sales

Education

BA/BS degree

Tools

Salesforce

OAuth scopes

Job description

RainFocus, a leading software company in Utah's Silicon Slopes, is seeking a Strategic Platform Architect to accelerate sales with CRM and RevOps expertise. You will demonstrate RainFocus Sales Module to C-level buyers and map enterprise CRM workflows.

Travel up to 25% and work remotely from anywhere in the United States. A BA/BS is required, with 5+ years in technical sales and strong Salesforce/data integration skills to influence product roadmaps and drive long-term partnerships.