Remote Client Success & Growth Manager

Lakeshore Talent; United States; A distancia; USD 40.000 - 43.000; A tiempo parcial

Descripción de la vacante

Lakeshore Talent is partnering with a growing workforce solutions organization to identify an Account Manager/Client Services Representative to support and strengthen relationships with clients within the staffing and recruiting industry. This remote contract role focuses on driving client retention, expanding services, and delivering high-quality outcomes through consultative account management.

The position requires strong analytical skills and effective communication with stakeholders at all

Formación

• Bachelor's degree or equivalent professional experience required.
• 4+ years of experience in client services, account management, staffing, recruitment, or the contingent workforce industry.
• Strong practical understanding of the staffing and contingent workforce landscape.
• Experience managing client relationships and developing strategic account plans.
• Comfortable discussing pricing, contractual terms, and business solutions with clients.

Responsabilidades

• Serve as a primary point of contact for an established portfolio of client accounts, building and maintaining strong, long-term relationships.
• Take a consultative approach to understanding client business needs, identifying opportunities, and recommending tailored workforce solutions.
• Develop account plans and growth strategies that support client retention, satisfaction, and revenue expansion.
• Maintain regular communication with client partners and identify opportunities to strengthen engagement and the overall partnership.
• Conduct quarterly business reviews with key clients to evaluate performance, discuss trends, and align on future opportunities.

Conocimientos

Relationship management

Account management

Client services

Consultative selling

CRM software

Educación

Bachelor's degree or equivalent

Herramientas

CRM platforms

Descripción del empleo

Lakeshore Talent is partnering with a growing workforce solutions organization to identify an Account Manager/Client Services Representative to support and strengthen relationships with clients within the staffing and recruiting industry. This remote contract role focuses on driving client retention, expanding services, and delivering high-quality outcomes through consultative account management.

The position requires strong analytical skills and effective communication with stakeholders at all