Remote Client Success Director — Life Sciences Partnerships

IQVIA; New York (NY); On-site; USD 61,000 - 153,000; Full time

Job summary

Simpson Healthcare, an IQVIA Company, is seeking a Client Services Director to lead client accounts and optimize relationships across internal teams. This home-based role supports IQVIA in the life sciences sector, coordinating project delivery and strategic client engagement.

Responsibilities include managing projects, presenting to clients, and guiding brand management with strong communication, organization, and leadership. Up to 25% travel may be required.

Qualifications

• 3+ years of experience in pharma or healthcare-focused agency.
• 1+ year in pharmaceutical/healthcare promotional roles preferred.
• Experience in Oncology preferred but not required.
• Bachelor's or Master's degree in Marketing, Business, or Science.
• Experience with Veeva is highly preferred.

Responsibilities

• Manage overall projects on assigned accounts, coordinating digital content and medical validation.
• Prepare and deliver client presentations showcasing content and results.
• Drive long-term account planning including timelines, QA, SOPs, and budgets.

Skills

Project management

Client relations

Communication

Team leadership

Time management

Travel readiness

Education

Bachelor's or Master's degree in Marketing, Business, or Science

Tools

Veeva

Basecamp

Microsoft Office

Job description

Simpson Healthcare, an IQVIA Company, is seeking a Client Services Director to lead client accounts and optimize relationships across internal teams. This home-based role supports IQVIA in the life sciences sector, coordinating project delivery and strategic client engagement.

Responsibilities include managing projects, presenting to clients, and guiding brand management with strong communication, organization, and leadership. Up to 25% travel may be required.