Remote Client Success Consultant — Assistant Solutions

BELAY - Corporate; Atlanta (GA); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Medical/Dental/Vision

PTO

Remote work

Job summary

BELAY is a growing Atlanta, GA-based company delivering remote, U.S.-based assistant and financial staffing solutions. The Client Success Consultant – Assistant Solutions builds trusted advisor relationships with clients and contractors to ensure successful delivery and ongoing satisfaction.

The role emphasizes proactive service, upselling opportunities, and strategic guidance to drive client retention and revenue growth while maintaining high professional standards in a remote work environment.

Qualifications

• Bachelor’s degree or equivalent work experience.
• Strong verbal and written communication with confident presence.
• Responsive and professional demeanor that builds credibility.
• Relational and intuitive with client-facing experience.
• Able to balance multiple tasks and exercise sound judgment.
• Comfortable with video and phone calls as primary communication methods.

Responsibilities

• Serve as liaison between clients, contractors, and internal teams to ensure timely delivery.
• Communicate and influence credibly with executive and C-suite stakeholders.
• Understand client objectives to provide strategic guidance.
• Match contractors with clients to foster long-term relationships.
• Maintain CRM and Google Workspace docs with up-to-date information.
• Conduct routine account reviews to identify growth opportunities.

Skills

Verbal and written communication

Client relationship skills

Multitasking & time management

Video/phone communication

Reliability and professionalism

Education

Bachelor's degree or equivalent

Tools

CRM software

Google Workspace

Job description

BELAY is a growing Atlanta, GA-based company delivering remote, U.S.-based assistant and financial staffing solutions. The Client Success Consultant – Assistant Solutions builds trusted advisor relationships with clients and contractors to ensure successful delivery and ongoing satisfaction.

The role emphasizes proactive service, upselling opportunities, and strategic guidance to drive client retention and revenue growth while maintaining high professional standards in a remote work environment.