Remote Client Success Associate — Entry Level

TrueAccord Corp.; United States; Remote; USD 42,000 - 62,000; Full time

Job summary

TrueAccord Corp. is seeking an entry-level Client Success professional to join the Client Management team.

You will learn TrueAccord's platform and client operations while supporting Client Managers to maintain operational efficiency and data accuracy. In this role you will manage a portfolio of passive clients, prepare routine reports and dashboards for client check-ins, and partner with internal support teams to process requests and resolve issues.

Qualifications

• Entry-level experience in Client Success, Support, or Operations.
• Strong communication skills.
• Collaborative, detail-oriented, and eager to grow into a client-facing role.

Responsibilities

• Manage a portfolio of mainly passive clients and maintain high levels of client satisfaction.
• Prepare routine reports, dashboards, and meeting materials for client check-ins.
• Partner with internal support teams to process requests and resolve issues.

Skills

Communication skills

Detail-oriented

Client Success

Team collaboration

Tools

Dashboards

Job description

TrueAccord Corp. is seeking an entry-level Client Success professional to join the Client Management team.

You will learn TrueAccord's platform and client operations while supporting Client Managers to maintain operational efficiency and data accuracy. In this role you will manage a portfolio of passive clients, prepare routine reports and dashboards for client check-ins, and partner with internal support teams to process requests and resolve issues.