Remote Client Success Advisor | Growth & Licensing Support

AIL; Grand Forks (ND); Remote; USD 40,000 - 70,000; Full time

Benefits offered by this job

Fully remote

Bonuses

Equity

Growth path

Training & licensing

Performance pay

Job summary

AO Globe Life is hiring for a fully remote role focused on guiding clients through enrollment, exploring benefit options, and delivering high-quality service. You’ll work in a mission-driven environment with mentorship and comprehensive training from anywhere in the United States.

The position emphasizes client relationships, ongoing development, and a strong client-first approach, with training and licensing support to enable growth within the organization.

Qualifications

• Self-starter with strong organizational skills.
• Reliable internet + Windows laptop with webcam.
• Strong communication and interpersonal skills.
• Genuine interest in helping others and supporting a mission-driven company.
• Work authorization in the United States.
• Comfort with virtual meetings and everyday digital tools.
• Customer service or consultative experience preferred, not required.
• Willingness to obtain required state licensing, if applicable.

Responsibilities

• Support clients through enrollment with clarity and professionalism.
• Participate in continued mentorship and team development.
• Help clients explore supplemental benefit options tailored to their needs.
• Prioritize high-quality, client-focused interactions.
• Maintain accurate digital documentation and manage follow-up communication.
• Hold client consultations virtually using Zoom.
• Cultivate long-term client relationships.

Skills

Self-starter

Reliable internet

Great communication

US work authorization

Virtual meetings

Customer service

Licensing readiness

Zoom

Tools

Zoom

Job description

AO Globe Life is hiring for a fully remote role focused on guiding clients through enrollment, exploring benefit options, and delivering high-quality service. You’ll work in a mission-driven environment with mentorship and comprehensive training from anywhere in the United States.

The position emphasizes client relationships, ongoing development, and a strong client-first approach, with training and licensing support to enable growth within the organization.