Remote Client Success Specialist

AIL; Indianapolis (IN); Remote; USD 30,000 - 70,000; Full time

Benefits offered by this job

Inbound leads

Equity potential

Weekly pay

Bonuses

Fully remote work

Training and licensing support

Leadership path

Job summary

AO Globe Life is a remote-first organization offering a mission-driven career in which you provide client-focused service and guide individuals through supplemental benefit options. You will lead virtual consultations, manage enrollments, and build lasting relationships with clients while benefiting from robust mentorship and ongoing training.

In this independent contractor role, you will operate with inbound leads, participate in licensing guidance, and have opportunities for growth within a

Qualifications

• Customer service background helpful but not required.
• Strong communicators with solid interpersonal skills.
• Reliable internet connection and Windows-based laptop or PC with webcam.
• Self-motivated, organized, and able to work independently.
• A service-minded, mission-driven attitude.
• Capable of obtaining required licensing, if applicable to the position.
• Confident in virtual meetings and familiar with digital tools.
• Must be authorized to work in the U.S.

Responsibilities

• Deliver high-quality, client-focused service.
• Build lasting client relationships.
• Lead virtual Zoom consultations with clients.
• Handle documentation accurately and stay on top of follow-ups.
• Participate in ongoing mentorship, professional development, and team training.
• Walk individuals and families through personalized supplemental benefit options.
• Support the enrollment process from start to finish with professionalism.

Skills

Customer service

Communication

Zoom

Independent worker

Tools

Windows

Zoom

Job description

AO Globe Life is a remote-first organization offering a mission-driven career in which you provide client-focused service and guide individuals through supplemental benefit options. You will lead virtual consultations, manage enrollments, and build lasting relationships with clients while benefiting from robust mentorship and ongoing training.

In this independent contractor role, you will operate with inbound leads, participate in licensing guidance, and have opportunities for growth within a