Remote Client Solutions Lead — Analytics & AI Prototyping

Arena Technical Resources, LLC; United States; Remote; USD 110.000 - 135.000; Vollzeit

Benefits dieser Stelle

Bonuses

Medical benefits

401k

Zusammenfassung

Arena Technical Resources, LLC is seeking a Client Solutions Lead to drive client engagement, translate business needs into analytics solutions, and own communication with leadership and clients. You will collaborate with the Director of Analytics to define requirements, build prototypes with AI tools, and guide the project through to execution without hands-on coding.

The role emphasizes client experience, business requirements, and follow-through, with occasional travel to client sites across

Qualifikationen

• 5+ years of experience in project controls, construction consulting, business analysis, client solutions, or related professional services.
• Experience leading client meetings and presentations independently.
• Strong understanding of construction project controls, including scheduling, cost management, and performance reporting.
• Experience using generative AI tools for business problem-solving, solution concepts, or workflow improvements.
• Ability to travel to client locations as needed.

Aufgaben

• Lead client meetings, dashboard demonstrations, training sessions, and solution walkthroughs.
• Present project information to executives, project managers, and construction teams.
• Interpret schedule variance, cost trends, project risks, and performance indicators.
• Build client relationships and track changing business needs.
• Own client communications, meeting outcomes, feedback, and follow-up commitments.
• Travel to client sites for meetings, demonstrations, training, and project work.
• Gather, clarify, and document client and leadership requirements.
• Translate high-level ideas into solution concepts and functional requirements.
• Use AI tools to research solutions and build prototypes, mockups, and workflows.
• Work with Analytics team to evaluate feasibility and refine proposed solutions.
• Apply project controls knowledge to recommend KPIs and reporting improvements.
• Check proposed solutions against business objectives and client expectations.
• Capture, organize, track, and communicate client requests and leadership recommendations.
• Maintain requirements documentation, action item logs, and status trackers.
• Coordinate with the Director of Analytics on priorities, technical commitments, and progress.
• Run coordination meetings and flag outstanding issues.
• Report progress, risks, and decisions that need leadership attention.
• Coordinate client reviews, testing, onboarding, and implementation.
• Identify improvements to dashboard functionality, client adoption, and reporting.
• Build repeatable processes for client onboarding, requirements gathering, and demonstrations.
• Identify recurring client needs that could become standard analytics offerings.
• Support business development presentations, proposals, and client demonstrations.
• Identify opportunities to expand analytics services within existing accounts.

Ausbildung

Bachelor’s degree

Tools

Primavera P6

Microsoft Project

Power BI

Jobbeschreibung

Arena Technical Resources, LLC is seeking a Client Solutions Lead to drive client engagement, translate business needs into analytics solutions, and own communication with leadership and clients. You will collaborate with the Director of Analytics to define requirements, build prototypes with AI tools, and guide the project through to execution without hands-on coding.

The role emphasizes client experience, business requirements, and follow-through, with occasional travel to client sites across