Remote Client Services & Scheduling Coordinator

Next Stop Travel; West Palm Beach (FL); Remote; USD 36,000 - 50,000; Full time

Benefits offered by this job

Training provided

Remote work

Job summary

Next Stop Travel is a remote-based organization that provides planning and coordination services for a broad client base. The Customer Service Representative helps with client requests, organizes service arrangements, and supports the coordination process.

The role emphasizes attention to detail, independent work, and effective use of digital tools in a structured remote environment. Training and ongoing support are provided to successful candidates.

Qualifications

• Experience in customer service, coordination, or administrative roles preferred.
• Strong organizational and communication skills.
• Ability to work independently and manage priorities effectively.
• Comfortable using digital tools and web-based systems.
• Detail-oriented with a focus on accuracy.

Responsibilities

• Serve as a point of contact for client inquiries via email, phone, and online platforms.
• Identify client needs and present appropriate service options.
• Coordinate scheduling and organize detailed service plans.
• Submit and manage reservations with external providers.
• Ensure timely follow-up and clear communication throughout all stages.
• Maintain accurate records within internal systems.
• Support process improvements and team collaboration initiatives.

Skills

Customer service

Organization

Communication

Independent work

Digital tools

Tools

Web-based systems

Job description

Next Stop Travel is a remote-based organization that provides planning and coordination services for a broad client base. The Customer Service Representative helps with client requests, organizes service arrangements, and supports the coordination process.

The role emphasizes attention to detail, independent work, and effective use of digital tools in a structured remote environment. Training and ongoing support are provided to successful candidates.