Remote Client Services Leader — Virtual Benefits Advisor

AO Globe Life; Minneapolis (MN); Remote; USD 52,000 - 76,000; Full time

Benefits offered by this job

Remote work

Flexible scheduling

Weekly pay

Direct deposit

Training & licensing

Bonuses

Leadership opportunities

Team culture

Job summary

AO Globe Life is expanding its fully remote team, seeking professionals with leadership mindset and client-focused experience for a mission-driven organization. You will connect with individuals and families, schedule virtual consultations, guide clients through options, and support enrollment while growing within a collaborative team.

The role offers remote flexibility, structured training, mentorship, and ongoing development to help experienced professionals succeed in a remote setting.

Qualifications

• Strong communication and relationship-building skills.
• Experience in leadership, management, consulting, client service, or operations environments.
• High levels of organization and accountability when working remotely.
• Confidence using video platforms and digital collaboration tools.
• A service-oriented mindset and desire to help others.

Responsibilities

• Connect with individuals who have expressed interest in learning about benefit programs.
• Schedule and conduct virtual consultations with clients via Zoom.
• Assess client needs and provide guidance on available benefit options.
• Assist individuals and families through the enrollment process.
• Maintain accurate and organized digital records and documentation.
• Deliver high-quality client service and follow-up support.
• Participate in weekly training sessions, mentorship programs, and team development calls.
• Collaborate with colleagues to share insights and support team performance.

Skills

Leadership experience

Communication skills

Remote work experience

Customer service

Job description

AO Globe Life is expanding its fully remote team, seeking professionals with leadership mindset and client-focused experience for a mission-driven organization. You will connect with individuals and families, schedule virtual consultations, guide clients through options, and support enrollment while growing within a collaborative team.

The role offers remote flexibility, structured training, mentorship, and ongoing development to help experienced professionals succeed in a remote setting.