Remote Client Service Specialist - Training & Mentorship

AO Globe Life; United States; Remote; USD 45,000 - 65,000; Full time

Job summary

AO Globe Life is expanding its remote team to serve clients across the United States. You will conduct virtual consultations, explain benefit options, and guide clients through enrollment while maintaining records and delivering exceptional service.

Training and mentorship are provided to support ongoing professional growth. Ideal candidates excel in remote work, communicate clearly, and are comfortable using Zoom and other digital tools.

Qualifications

• Clear communication and strong interpersonal skills.
• Ability to work independently in a remote environment.
• Proficiency with digital tools and virtual meeting platforms.
• Authorized to work in the United States.

Responsibilities

• Conduct virtual consultations with clients via Zoom.
• Explain benefit options and guide clients through enrollment.
• Maintain records of client interactions and follow-ups.
• Provide high-quality customer service and build long-term relationships.
• Participate in training, mentorship, and professional development.

Skills

Strong communication

Interpersonal skills

Independent remote worker

Comfortable with digital tools and VMs

Tools

Zoom

Video conferencing tools

Job description

AO Globe Life is expanding its remote team to serve clients across the United States. You will conduct virtual consultations, explain benefit options, and guide clients through enrollment while maintaining records and delivering exceptional service.

Training and mentorship are provided to support ongoing professional growth. Ideal candidates excel in remote work, communicate clearly, and are comfortable using Zoom and other digital tools.