Remote Client Success Leader

AO Globe Life; Hartford (CT); Remote; USD 55,000 - 90,000; Full time

Benefits offered by this job

Fully remote role

Flexible scheduling

Warm leads provided

Weekly pay

Training and licensing support

Performance bonuses

Leadership advancement pathways

Collaborative team environment

Job summary

AO Globe Life is seeking experienced professionals to join a fully remote, leadership-minded team focused on client-centered service in a purpose-driven organization. You will engage with individuals and families, schedule virtual consultations, explain coverage options, and guide enrollment while collaborating with a service-oriented team.

Ideal candidates bring leadership, client-service, and operations experience, are comfortable with Zoom and CRM tools, and are motivated to grow into

Qualifications

• Must be legally authorized to work in the United States.
• Reliable internet connection.
• Windows-based laptop or desktop computer with a functioning webcam.

Responsibilities

• Connect with individuals who have expressed interest in learning about benefit programs.
• Schedule and conduct virtual consultations with clients via Zoom.
• Assess client needs and provide guidance on life, accident, and supplemental benefit options.
• Support clients through the enrollment process and provide follow-up assistance.
• Maintain accurate digital records of client interactions and documentation.
• Participate in ongoing training, professional development, and leadership sessions.
• Contribute insights and best practices to help strengthen overall team performance.

Skills

Leadership

Client service

Management

Operations

Consulting

Communication

Tools

Zoom

CRM systems

Job description

AO Globe Life is seeking experienced professionals to join a fully remote, leadership-minded team focused on client-centered service in a purpose-driven organization. You will engage with individuals and families, schedule virtual consultations, explain coverage options, and guide enrollment while collaborating with a service-oriented team.

Ideal candidates bring leadership, client-service, and operations experience, are comfortable with Zoom and CRM tools, and are motivated to grow into