Remote Client Services Coordinator

PedrosVacations; Kansas City (KS); Remote; USD 32,000 - 42,000; Full time

Benefits offered by this job

Fully remote work

Flexible scheduling

Structured training

Ongoing support

Job summary

PedrosVacations is seeking dependable individuals for a fully remote Client Services role. You will support clients with questions, scheduling, and general account needs from a remote environment, helping to keep communication clear and details organized.

Training and ongoing support are provided, with a focus on a positive client experience and independent work habits. Your duties include handling client questions, gathering preferences, coordinating schedules and confirmations, and assisting

Qualifications

• No prior experience required; training provided.
• Strong communication and organizational skills help.
• Comfortable using email, apps and online systems.

Responsibilities

• Respond to client questions and requests.
• Gather preferences, dates and important information.
• Coordinate schedules, confirmations and follow‑ups.
• Maintain accurate client notes and records.
• Provide updates and next‑step guidance.
• Assist with changes or special requests.
• Research options when additional information is needed.
• Support reservation or itinerary related details.
• Help keep each client experience organized and on track.

Skills

Client communication

Organization

Reliability

Multi-tasking

Remote work

Willingness to learn

Job description

PedrosVacations is seeking dependable individuals for a fully remote Client Services role. You will support clients with questions, scheduling, and general account needs from a remote environment, helping to keep communication clear and details organized.

Training and ongoing support are provided, with a focus on a positive client experience and independent work habits. Your duties include handling client questions, gathering preferences, coordinating schedules and confirmations, and assisting