Remote Client Relations & Travel Concierge

Travelbynight; Greenville (SC); Remote; USD 40,000 - 56,000; Full time

Job summary

Travelbynight is seeking candidates for remote opportunities that blend client relationship management, customer support, and travel planning. This role goes beyond mere reservations, focusing on understanding client needs and delivering personalized service throughout the travel planning process.

You will learn about travelers’ preferences, research options, and communicate updates, while maintaining organized records and participating in ongoing training.

Qualifications

• Excellent communication and client-relations abilities.
• Organized with strong time-management.
• Ability to work independently from a remote location.
• Basic computer and online research skills.
• Willingness to learn and complete training.

Responsibilities

• Establish and maintain professional client relationships.
• Learn travelers' preferences and priorities.
• Research vacation and destination options.
• Assist clients with planning and reservation details.
• Provide timely responses to questions.
• Communicate updates and important information.
• Maintain organized records and follow-up.
• Participate in ongoing training and professional development.
• Continue building knowledge of destinations and travel products.

Skills

Interpersonal skills

Communication

Customer focus

Organization

Independent work

Computer literacy

Research skills

Willingness to learn

Reliable internet access

Job description

Travelbynight is seeking candidates for remote opportunities that blend client relationship management, customer support, and travel planning. This role goes beyond mere reservations, focusing on understanding client needs and delivering personalized service throughout the travel planning process.

You will learn about travelers’ preferences, research options, and communicate updates, while maintaining organized records and participating in ongoing training.