Remote Travel Concierge & Client Relations

Travelbynight; South Carolina; Remoto; USD 36.000 - 60.000; Tempo pieno

Descrizione del lavoro

Travelbynight is seeking candidates for remote roles that combine client relationship management, customer support, and travel planning. The role emphasizes understanding client needs, providing personalized service, and maintaining relationships throughout the planning process.

Typical duties include learning traveler preferences, researching options, and assisting with planning and reservations while providing timely updates and following up to ensure satisfaction.

Competenze

• Strong interpersonal and communication skills.
• Customer-focused mindset and reliability.
• Good organization and time-management abilities.
• Comfortable working independently and remotely.
• Basic computer and online research skills.
• Willingness to learn and complete training.

Mansioni

• Establish and maintain professional client relationships.
• Learn traveler preferences and priorities.
• Research vacation and destination options.
• Assist clients with planning and reservation details.
• Provide timely responses to questions and updates.
• Maintain organized records and follow-up.
• Participate in ongoing training and professional development.
• Continue building knowledge of destinations and travel products.

Conoscenze

Client relationships

Communication

Customer service

Time management

Independent work

Online research

Descrizione del lavoro

Travelbynight is seeking candidates for remote roles that combine client relationship management, customer support, and travel planning. The role emphasizes understanding client needs, providing personalized service, and maintaining relationships throughout the planning process.

Typical duties include learning traveler preferences, researching options, and assisting with planning and reservations while providing timely updates and following up to ensure satisfaction.