Remote Travel Concierge & Customer Experience Pro

Travelbynight; Charleston (SC); Remote; USD 17,000 - 30,000; Full time

Benefits offered by this job

Flexible schedule

Remote work

Ongoing training

Industry booking tools

Travel discounts and perks

Supportive team environment

Job summary

Travelbynight is seeking motivated individuals to help clients plan vacations remotely while developing essential customer service and business skills. You will research destinations, compare options, and handle reservations with a focus on building lasting client relationships.

No prior travel industry experience is required; comprehensive training and mentorship are provided. This role offers flexibility, remote work, and access to industry tools and discounts to support success.

Qualifications

• Excellent communication skills and professional demeanor.
• Self-motivated with strong time-management.
• Organized and detail-oriented with ability to multitask.
• Comfortable working independently in a remote setup.
• Interest in travel and customer service.
• Entrepreneurial mindset with proactive problem solving.

Responsibilities

• Assist clients with vacation planning
• Research destinations, cruises, resorts, and hotels
• Coordinate travel reservations
• Deliver exceptional customer service
• Build long-term client relationships
• Participate in ongoing training

Skills

Excellent communication

Self-motivated

Organized & detail-oriented

Independent work

Interest in travel

Entrepreneurial mindset

Job description

Travelbynight is seeking motivated individuals to help clients plan vacations remotely while developing essential customer service and business skills. You will research destinations, compare options, and handle reservations with a focus on building lasting client relationships.

No prior travel industry experience is required; comprehensive training and mentorship are provided. This role offers flexibility, remote work, and access to industry tools and discounts to support success.