Remote Client Relations & Travel Planner

Travelbynight; Columbia (SC); Remote; USD 35,000 - 55,000; Full time

Job summary

Travelbynight is seeking candidates for remote roles that combine client relationships, customer support, and travel planning. The emphasis is on understanding client needs, providing personalized service, and guiding travelers through the planning process.

This position focuses on building relationships, learning traveler preferences, researching options, and supporting clients with reservations and details, while participating in ongoing training and professional development.

Qualifications

• Strong interpersonal and communication skills.
• Customer-focused mindset.
• Good organization and time-management abilities.
• Comfortable working independently.
• Basic computer and online research skills.
• Willingness to learn and complete training.
• Reliable internet and computer access.

Responsibilities

• Establish and maintain professional client relationships.
• Learn about travelers' preferences and priorities.
• Research vacation and destination options.
• Assist clients with planning and reservation details.
• Provide timely responses to questions.
• Communicate updates and important information.
• Maintain organized records and follow-up.
• Participate in ongoing training and professional development.
• Continue building knowledge of destinations and travel products.

Skills

Interpersonal skills

Communication

Time management

Independent worker

Research skills

Training willing

Reliable internet

Job description

Travelbynight is seeking candidates for remote roles that combine client relationships, customer support, and travel planning. The emphasis is on understanding client needs, providing personalized service, and guiding travelers through the planning process.

This position focuses on building relationships, learning traveler preferences, researching options, and supporting clients with reservations and details, while participating in ongoing training and professional development.