Remote Client Relations Specialist — Healthcare Accounts (NC/SC)

HandCraft Linen Services; Wilmington (NC); Remote; USD 59,850 - 73,150; Full time

Benefits offered by this job

Health Insurance

Life Insurance

401K with Match

Employee Assistance Program

Paid Training

Birthdays as a Paid Holiday

Job summary

A leading healthcare service provider in Wilmington, NC is seeking a Client Relations Specialist to manage client relationships and ensure the highest level of service for healthcare customers. Candidates should possess a friendly attitude, strong communication skills, and prior experience in service-oriented roles. This full-time position offers an annual salary of $66,500, with opportunities for professional growth within a supportive company culture.

Qualifications

• Previous experience in a service-oriented role required.
• Prior account management experience preferred.
• Valid driver's license with a good driving record required.

Responsibilities

• Maintain relationships with key personnel at assigned facilities.
• Conduct regular client visits and document outcomes.
• Manage the full service account from onboarding to contract renewal.

Skills

Friendly, positive attitude

Excellent communication

Problem-solving skills

Interpersonal skills

Ability to adapt

Education

High School Diploma or GED

College Degree Preferred

Tools

Microsoft Office Suite

Customer Relations Software

Job description

A leading healthcare service provider in Wilmington, NC is seeking a Client Relations Specialist to manage client relationships and ensure the highest level of service for healthcare customers. Candidates should possess a friendly attitude, strong communication skills, and prior experience in service-oriented roles. This full-time position offers an annual salary of $66,500, with opportunities for professional growth within a supportive company culture.