Senior Provider Relations Specialist - Remote (WA/MO/NC)

UnitedHealthcare; Seattle (WA); Remote; USD 38,944 - 69,541; Full time

Benefits offered by this job

Comprehensive benefits package

Equity stock purchase

401k contribution

Job summary

A major health care provider is seeking a Senior Provider Relations Representative for a remote role within WA, MO, or NC. This position focuses on resolving provider issues, enhancing provider relationships, and analyzing performance data. Ideal candidates should have over 3 years of experience in customer service or claims environments and be proficient in related software tools. Offering competitive pay and benefits, this position is an excellent opportunity for growth in the health care sector.

Qualifications

• 3+ years of experience in a technical or metrics-based environment; preferably claims and/or customer service.
• 2+ years of issue resolution experience.
• 1+ years of advanced level experience utilizing one or more relevant platforms.

Responsibilities

• Facilitate end-to-end provider issues and resolution.
• Contribute to design and implementation of programs that nurture relationships.
• Ensure data integrity and process optimization.

Skills

Customer service skills

Problem-solving skills

Analytical skills

Communication skills

Education

3+ years in a technical or metrics-based environment

Tools

COSMOS

CSP Facets

UNET

Cirrus

NICE

Job description

A major health care provider is seeking a Senior Provider Relations Representative for a remote role within WA, MO, or NC. This position focuses on resolving provider issues, enhancing provider relationships, and analyzing performance data. Ideal candidates should have over 3 years of experience in customer service or claims environments and be proficient in related software tools. Offering competitive pay and benefits, this position is an excellent opportunity for growth in the health care sector.