Remote Client Relations Specialist (Bilingual Spanish)

Insight Global; United States; Remote; USD 55,000 - 59,000; Full time

Job summary

A healthcare solutions provider is seeking a remote Client Relations Coordinator to manage client communications in a healthcare education online platform. Responsibilities include handling incoming calls and emails, troubleshooting issues, and maintaining records. Ideal candidates will have at least 2 years in customer service and be bilingual in Spanish. This full-time position offers a salary range of $55-$59k annually.

Qualifications

• Minimum 2 years in a customer service role supporting client accounts.
• Proven ability to learn new technologies.
• Remote work experience required.

Responsibilities

• Handle 100–200 incoming calls, emails, and chats weekly.
• Troubleshoot end-user issues interacting with healthcare clients.
• Maintain accurate records in CRM and support tools.

Skills

Customer service

Problem-solving

Communication

Bilingual in Spanish

Education

Associate’s degree

Tools

HubSpot

CRM

Box

Airtable

Asana

Job description

A healthcare solutions provider is seeking a remote Client Relations Coordinator to manage client communications in a healthcare education online platform. Responsibilities include handling incoming calls and emails, troubleshooting issues, and maintaining records. Ideal candidates will have at least 2 years in customer service and be bilingual in Spanish. This full-time position offers a salary range of $55-$59k annually.