Remote Client Programs Specialist - Relationship & Delivery

Enlyte; Coppell (TX); On-site; USD 60,000 - 64,000; Full time

Benefits offered by this job

Medical

Dental

Vision

HSA/FSA

Life and AD&D Insurance

401(k)

Tuition Reimbursement

Wellbeing resources

Job summary

Enlyte is seeking a Client Programs Specialist for a full-time remote position located anywhere in the United States. You will coordinate with clients and internal teams during implementation and ongoing delivery of Service Operations solutions, focusing on client satisfaction and on-time delivery of projects.

The role requires experience in data presentation, strong MS Office skills, and excellent written communication. Some travel may be required for process improvement initiatives.

Qualifications

• Worker's compensation or Auto Casualty bill review experience preferred.
• Ability to present and interpret data to customers.
• Intermediate/advanced skills in Microsoft Office (Word, Excel, PowerPoint).
• Strong grammar and business writing skills for documentation and customer communication.

Responsibilities

• Drives client satisfaction and maintains client communication in partnership with Client Services Management.
• Collaborates with internal teams to ensure on-time delivery of projects supporting client business.
• Implements and processes client changes to programs.
• Prepares and delivers standard and ad hoc reporting; researches and troubleshoots client concerns.
• Acts as a liaison between External Client teams and Service Operations.
• Contributes to continuous improvement of internal processes by designing/delivering new reports and tools.

Skills

Data presentation

MS Office

Client communication

Written communication

Worker's comp knowledge

Education

High School diploma or equivalent

College degree preferred

Job description

Enlyte is seeking a Client Programs Specialist for a full-time remote position located anywhere in the United States. You will coordinate with clients and internal teams during implementation and ongoing delivery of Service Operations solutions, focusing on client satisfaction and on-time delivery of projects.

The role requires experience in data presentation, strong MS Office skills, and excellent written communication. Some travel may be required for process improvement initiatives.