Remote Product Manager: Customer-Driven Tech Solutions

Genex Services, LLC; United States; Remote; USD 64,000 - 100,000; Full time

Benefits offered by this job

Medical

Dental

Vision

HSAs/FSAs

Life/AD&D Insurance

401(k)

Tuition Reimbursement

Job summary

Enlyte is seeking a Product Manager to lead the engagement with customers for development and implementation of next-gen software-product solutions, defining joint timelines, conveying release notes, goals, and approving delivered functionality.

You will collaborate with product managers, experience designers, tech leads, engineers, architects, and customer success reps to ensure customer value and timely delivery in a dynamic environment.

Qualifications

• 2+ years in product or project management.
• Bachelor's degree and/or project management certification preferred.
• Experience in Collision Repair, MSO industry, or related field is a plus.
• Familiarity with TFS/ADO Boards is a plus.
• Ability to adapt proactively to a dynamic, rapidly changing business and technical environment.
• Desire to excel in a fast-paced, cross-functional, team-based environment.
• Confident presenting to customers and Senior Leadership Teams.
• Keen focus on developing and maintaining team culture.
• Strong collaboration and communication skills.
• Agile software development methodology experience is a plus.
• Experience with market research and identifying business development opportunities.

Responsibilities

• Develop a deep knowledge of the Mitchell products and systems in your core product group to intake and communicate effectively about our products and services.
• Participate in an Agile development environment as a member of a Scrum Team.
• Engage with the customer to understand the problem for which they are solving.
• Conduct customer, market, and competitive analysis to identify industry trends and unmet user needs.
• Maintain clear documentation on all customer requests and workflows.
• Facilitate cross functional discussions with impacted stakeholders.
• Collaborate on product requirements and expected deliverables with external partners and internal partners across the organization to ensure customer value is being delivered.
• Track deliverables and expected capacity across teams to ensure we are meeting contractual requirements.
• Find and leverage opportunities to share knowledge about the solution you represent.
• Do whatever else it takes to make your solution successful with a strong sense of accountability.

Skills

Product management

Agile methodology

Cross-functional collaboration

Stakeholder communication

Education

Bachelor's degree

PM certification

Tools

TFS/ADO Boards

Job description

Enlyte is seeking a Product Manager to lead the engagement with customers for development and implementation of next-gen software-product solutions, defining joint timelines, conveying release notes, goals, and approving delivered functionality.

You will collaborate with product managers, experience designers, tech leads, engineers, architects, and customer success reps to ensure customer value and timely delivery in a dynamic environment.