Remote Client Operations Manager (Education Services)

Remote Jobs; United States; Remote; USD 65,000 - 90,000; Full time

Job summary

Cardinal Education is a premier educational consulting firm seeking an Associate Student Manager to own and manage ongoing relationships with families receiving our services. You will act as the operational and relational hub for each client, from onboarding through ongoing support, ensuring a seamless, responsive, and high-value experience.

You will collaborate with academic coaches, billing teams, and cross-functional leaders to deliver timely service, address concerns, and retain long-term

Qualifications

• Experience managing client accounts and relationships.
• Strong written and verbal communication skills.
• Excellent organizational abilities and attention to detail.

Responsibilities

• Serve as the primary point of contact for families after onboarding.
• Conduct regular client check-ins and provide timely support.
• Track engagement, maintain records, and suggest improvements.
• Coordinate service launches and scheduling with internal teams.
• Identify opportunities to automate recurring workflows and drive process improvements.
• Collaborate with Sales and Marketing to align messaging and client experience.

Skills

Account management

Client relationships

Communication skills

Organization

Attention to detail

Tools

Monday.com

Asana

Notion

Google Workspace

Job description

Cardinal Education is a premier educational consulting firm seeking an Associate Student Manager to own and manage ongoing relationships with families receiving our services. You will act as the operational and relational hub for each client, from onboarding through ongoing support, ensuring a seamless, responsive, and high-value experience.

You will collaborate with academic coaches, billing teams, and cross-functional leaders to deliver timely service, address concerns, and retain long-term